Customer > Leadtime

General Description

Organization should always strive to cut order lead time to minimum. Shorter order lead time will increase customer satisfaction and on other dimension it increases organization ability and flexibility to handle dynamic order scenarios.

KPI:

4 Order Leadtime:

At Departure Requested & At Departure Achieved

At Destination Requested & At Destination Achieved

Granularity:

Order Lines

Order Lead Time	Definition
At Departure	Good issue date – Sales entry date
At Destination	Delivery date – Sales entry date

Target Users

Supply Chain Managers
Supply Chain Operational
Supply Chain Excellence
Logistics
Customer Service
Account Managers

Authorization & Rights

All the accesses must be validated by:

Supply Chain Excellence

Click here for the Access form to get access to the Global Supply Chain Dashboard.

Perimeter:

Included in calculation

Excluded from calculation

Outbound deliveries to Customers. This includes :

- Deliveries to final customer

- Customer Pick-up

- Deliveries to warehouses / storages as long as the inventory belongs to the customer

Inter-GBU flows
Swap
Intra-GBU flows

- Advanced Storage

Samples
Return flows
Toll
Pipe delivery

4 Lead Time

Lead Time At Departure Requested: The Lead-time is the difference, in days, between the customer PO Date, and the requested material availability date.

Lead Time At Departure Achieved: The Lead-time is the difference, in days, between the customer PO Date, and the achieved GI date

Lead Time At Destination Requested: The Lead-time is the difference, in days, between the customer PO Date, and the requested delivery date.

Lead Time At Destination Achieved: The Lead-time is the difference, in days, between the customer PO Date, and the achieved delivery date

Technical Documentation

Source:

Global Sales - QVSCE_BW_QRY_MVSDSO51_0001

Update:

Daily

Order Types included:

Query filters applied:

Dimensions:

Global Overview of Dimensions

			Leadtime
Global Filters	Period	Month Year	Actual GI dt (month) [C_ACT_GI]
	Organization	GBU	BFC GBU [CPFCTR1_2]
		Group of Activity	BFC BU [CPFCTR2_2]
		Sub-Activity	BFC Activity 1 [0G_CWWE01_C_MAGNITU]
		Company	[C_COMPCDE] Company_code
	Plant	Zone	Plant Zone [C_GZONE]
		Country	Plant Country [0COUNTRY]
		Plant	IF Source System = PF1: [C_MATNR2] Material\Attributes\[C_MATGR1] Industrial origin IF Source System = WP1: [C_MATPNT2__C_PRPLANT] Production Plant
	Ship Destination	Zone	Ship-to Geo Zone [C_SHIPTID__C_GZONE]
		Country	Ship-to Country [C_SHIPTID__0COUNTRY]
		Corporate Group	Corporate group [C_SHIPTID__C_CORPGR]
		Ship Destination	Ship-to [C_SHIPTID]
	Product	Product Hierarchy	Prod.hierarchy [C_MATNR2__0PROD_HIER]
		Product	Comm. Prd / Material [C_MATNR2__C_PROD]
		Bulk/Packed	Transportation Group [C_MATNR2__C_BULPAC]
		Transport Mode	Transportation mode [C_SHIPCD2__C_TR_MODE]
Specific Filters		Intra-GBU	Intra-GBU Flag [C_ITM_GS__C_INGBUF2]
		Sales/Replenishment	QV Mapping
		Order Doc. Type	Order Document Type
		Cause	Non OTIF Family [C_AUGRU__C_NOTIFGP]
		Non-OTIF Reason	Non OTIF Reason [C_AUGRU]

Page tree

Jose-Pablo Leyva

Miriam Luttrin

KPI:

Granularity:

Supply Chain Managers

Supply Chain Operational