Customer > Order Processing > Rush Orders

General Description

Rush Orders:

We calculate this KPI from Global Sales for all GBU's to indicate which % of orders need to be shipped in less than or equal to 2 days compare to the order entry date.

KPI:

Number of Rush Orders

Rush Order Lines (%) = Rush Order Line/Order Line

Granularity:

Order Lines

Calculation:

Requested Good Issue Lead Time = Requested Good Issue Date - Order Entry Date

If Requested Good Issue Lead Time ≤ 2 days Then Rush Order

Target Users

Supply Chain Managers
Supply Chain Operational
Supply Chain Excellence
Logistics
Customer Service
Account Managers

Authorization & Rights

All the accesses must be validated by:

Supply Chain Excellence

Click here for the Access form to get access to the Global Supply Chain Dashboard.

Perimeter:

Included in calculation

Excluded from calculation

Outbound deliveries to Customers. This includes :

- Deliveries to final customer

- Customer Pick-up

- Deliveries to warehouses / storages as long as the inventory belongs to the customer

Inter-GBU flows
Swap
Intra-GBU flows

- Advanced Storage

Samples
Return flows
Toll
Pipe delivery

Technical Documentation

Source:

Global Sales - QVSCE_BW_QRY_MVSDSO51_0001

Update:

Daily

Order Types included:

Query filters applied:

Dimensions:

Global Overview of Dimensions

			Rush Orders
Global Filters	Period	Month Year	Actual GI dt (month) [C_ACT_GI]
	Organization	GBU	BFC GBU [CPFCTR1_2]
		Group of Activity	BFC BU [CPFCTR2_2]
		Sub-Activity	BFC Activity 1 [0G_CWWE01_C_MAGNITU]
		Company	[C_COMPCDE] Company_code
	Plant	Zone	Plant Zone [C_GZONE]
		Country	Plant Country [0COUNTRY]
		Plant	IF Source System = PF1: [C_MATNR2] Material\Attributes\[C_MATGR1] Industrial origin IF Source System = WP1: [C_MATPNT2__C_PRPLANT] Production Plant
	Ship Destination	Zone	Ship-to Geo Zone [C_SHIPTID__C_GZONE]
		Country	Ship-to Country [C_SHIPTID__0COUNTRY]
		Corporate Group	Corporate group [C_SHIPTID__C_CORPGR]
		Ship Destination	Ship-to [C_SHIPTID]
	Product	Product Hierarchy	Prod.hierarchy [C_MATNR2__0PROD_HIER]
		Product	Comm. Prd / Material [C_MATNR2__C_PROD]
		Bulk/Packed	Transportation Group [C_MATNR2__C_BULPAC]
		Transport Mode	Transportation mode [C_SHIPCD2__C_TR_MODE]
Specific Filters		Intra-GBU	Intra-GBU Flag [C_ITM_GS__C_INGBUF2]
		Sales/Replenishment	QV Mapping
		Order Doc. Type	Order Document Type
		Cause	Non OTIF Family [C_AUGRU__C_NOTIFGP]
		Non-OTIF Reason	Non OTIF Reason [C_AUGRU]

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Jose-Pablo Leyva

Donia Rachdi