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Processes Owners

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D&PS Expert

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General Description

This new single dashboard will conveniently encompass part of the KPIs previously displayed in the following dashboards: Macro KPIs, PtP, OtC, RtR, HtR, and Service Delivery covering in total of 75 KPIs. With the new dashboard, it is:
  • to reflect the new organization following Oxygen implementation.
  • to capture SBS performance with the most significant KPIs directly selected by the new teams, within a unique dashboard.
  • to Simplify the navigation and the maintenance of the KPIs.


Tab
  • Overview
  • Customer Satisfaction
  • Simplification & Transformation
  • Customer Credit & Trade
  • Finance
  • Human Resources 
  • Purchasing
  • Digital & IT
  • Projects
  • Information Risks & Security
  • Transversal


Period of Analysis
  • Year - 1
  • Year
  • Month


Currencies
  • EUR and USD only
  • Conversion rate : End of month 

Target Users

  • SBS Management Committee
  • SBS Services Lines Members
  • GBUs Directors
  • GBUs Functions
  • GBUs Controllers

Authorization & Rights

All the accesses must be validated by
Access Request Form   

 

 

 

 

Not able to find the solution? Contact SBS Support.

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