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 Currently under construction – set to launch in September!

Objective target 

Our goal is to streamline knowledge creation, organization, and sharing across teams, fostering better collaboration, minimizing redundancies, and boosting overall efficiency.

Scope focus 

Covers all knowledge-related processes, including capturing, validating, storing, and disseminating knowledge for operational, strategic use and tools. It involves all IT services and integrates end-users, internal IT teams and IT service providers

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Main activities checklist 

 

Main roles  roles 

Useful contacts contacts 

open mailbox with raised flag Knowledge Process Leader : Raida Bihi 

Need more info information 

Red Arrow Click here for details on the process

Red Arrow Click here for useful cards 

Red Arrow Click here for FAQ 

Red Arrow Click here for the target repositories 

Red Arrow Click here for the Article Content standard 




Delivery Managers, heads up! Here’s what you need to complete   

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