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Introduction



Purpose

The purpose of this document is to outline the application architecture of SAP Cloud Integration as deployed by SyWay

Scope & Objectives

This document will describe the high-level architecture of the SAP Cloud Integration application.

Out of Scope:

  • Since SAP Cloud Integration is a SaaS application, network and infrastructure architecture will NOT be covered.
  • Product documentation and information that can be found online will not be documented here, but referenced using hyperlinks. 
  • Implementation details such as Integration Design or API Management Design may have different architectures. 

Requirements

Requirement IdentifierRequirement Description







Application Architecture

Overview




Template

Application Architecture Design

Application Architecture Components

API Management, Cloud Integration

Application Security

Classification

Authentication

Signavio is configured to perform SAML SSO with Syensqo Entra ID. The use of SSO is mandatorily enforced via configuration, and users cannot bypass SSO to log in with a password. 

Authorisation

Application Controlled

Communication Security

Data Security

SAP data centers are certified to comply with global security standards, such as ISO/IEC 27001 and SOC 2. We implement stringent security measures including encryption, 24/7 monitoring, and regular audits.

Other Controls

System Availability SLA is 99.7% (documented in SAP Trust Center - Service Level Agreement for Cloud Services).


System Landscape

Development Environment

https://syw-itg-dev-eu20.authentication.eu20.hana.ondemand.com

Project Test Environment

TBA. FIGAF composite

Quality Environment

TBA FIGAF composite

Production Environment

TBA


Operation Architecture

Change and Configuration Management

Transport Management

FIGAF TBA.

Release Management

SAP controllled

Monitoring

Standard Monitoring  TBA.

FIGAF TBA.

Application Monitoring

System Monitoring

SAP System Monitoring

Sizing

SAP monitors system load and utilization, and proactively scales up capacity during release deployment.

High Availability

deployed across multiple availability zones with the following SLA:

  • RPO - 4h
  • RTO - 24h

Disaster Recovery

SAP data centers are designed with redundancy and disaster recovery plans to help ensure business continuity. In the event of an outage, data and services are automatically rerouted to other operational centers.

Backup/Restore

SAP performs full backups with the following schedule to meet SAP's recovery point objective.

T1Hourly8 Days
T2Daily35 Days
T3Every Sunday120 Days

Maintenance Plan

Weekly Maintenance Windows for SAP Cloud Services – Standard Windows SAP weekly standard maintenance windows are scheduled as listed below for the Cloud Services in this section: Start Time in UTC per region MENA FRI 7 pm UTC APJ SAT 3 pm UTC Europe: SAT 10 pm UTC Americas SUN 4 am UTC The above-mentioned maintenance windows define the maximum scheduled downtime from which certain cloud services consume only partially

SAP Cloud Platform API Management SAP Cloud Platform Integration 2 Hours

Major Maintenance

Up to 4 times per year: APJ: FRI 2 pm – FRI 6 pm UTC Europe: FRI 10 pm – SAT 2 am UTC Americas: SAT 4 am – SAT 8 am UTC


Service Introduction

Application Category

Support Team

Skill required

SAP SCPI Developers, Architects

Checklist


Exceptions


See also


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Change log

Version Published Changed By Comment
CURRENT (v. 16) Mar 05, 2026 11:01 WENNINGER-ext, Sascha
v. 107 Nov 07, 2025 03:57 WENNINGER-ext, Sascha
v. 106 Nov 06, 2025 07:38 WENNINGER-ext, Sascha
v. 105 Oct 29, 2025 10:51 WENNINGER-ext, Sascha
v. 104 Oct 29, 2025 10:28 WENNINGER-ext, Sascha
v. 103 Oct 29, 2025 10:08 WENNINGER-ext, Sascha
v. 102 Oct 21, 2025 10:08 MCARTHUR-ext, Richard
v. 101 Oct 21, 2025 03:40 MCARTHUR-ext, Richard
v. 100 Oct 16, 2025 06:02 KUMAR-ext, Rajesh
v. 99 Oct 10, 2025 10:25 EPASINGHE-ext, Kapila

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