The following information concerns all global information, processes and tools. If you have any country or site specific questions, check out the regional onboarding section or contact your Manager.
Do you have any feedback on how we can improve this page for you? Please click on this feedback link.
Welcome to Syensqo!
In this page, you can find useful resources for your first weeks and months with Syensqo.
This self-support kit will help you over the first 30 days at Syensqo and beyond. Learn how to align yourself with the company values and with the entity you are working for, while also learning how to navigate the Syensqo universe.
Please follow the weekly steps for a smooth onboarding process.
Always refer back to this page for any question you might have regarding your onboarding process.
Once finished, you can find more information about your path at Syensqo here.
Having your equipment and necessary accesses ready and working is crucial to get onboarded quickly. If your IT onboarding did not happen as expected, please contact the Service Desk and communicate the onboarding ticket number (created by your manager) to them.
Syensqo's Code of Business Integrity Training and Annual Certification
The Syensqo Code of Business Integrity (CoBI) is the foundation of how we operate, reflecting our Group’s strong values and culture. It applies to all Syensqo employees worldwide, as well as third parties acting on Syensqo’s behalf.
As part of the Compliance Campaign 2021, all employees are required to complete the CoBI Training and the new Annual Acknowledgment and Certification of Compliance. The training, available in 17 languages, consists of a course and a quiz, and focuses on current strategic topics. It takes approximately 45 minutes to complete and can be accessed here.
Completion of both the training and the annual certification is mandatory for all employees and must be done within 30 days of notification (scheduled for November 4th). Non-compliance will be reported to upper management and may have further consequences. During the certification process, employees are required to confirm that they have completed the training, are aligned with Syensqo’s ethical standards, and to report any known non-compliance situations.
For new employees, it is mandatory to complete the Code of Business Integrity Course on YOUGrow within your first week.
As you initiate your journey with us, it’s important for you to get to know Syensqo. Here you have easy access to useful global information to get started:
Personal Data Protection
You’ve recently joined Syensqo, welcome! Collecting and processing your personal data, Syensqo must provide you with clear information on the use of your data and on the exercise of your rights.
Please read our Employee Privacy notice to learn more about the purpose of data collection and how you can control it.
Below is the current employee privacy notice, please select your country:
- Belgium - DE - FR - NL
- Croatia
- Czech Repulic
- France
- Germany
- Great Britain
- Italy
- Luxembourg DE - FR
- Netherlands
- Poland
- Portugal
- Romania
- Spain
- Specific Regulations (APAC, Brazil, China)
For the generic Employee Notice in English, please click here
| Supporting Material | |
| Global Policies & Practices | |
| Other HR Wiki Articles |
Our office environment impacts the way we interact with others. Discover how Solvay Ways of Working (SWOW) boost collaboration, exposure and creativity, how it suits your needs to deliver at your best: alone, as a team or in project mode.
We strongly believe living in an open, flexible environment can help each employee to develop “at their best”. “How can the lack of an assigned place really help me ?”, you might think.
Sure, but imagine a workplace where you are empowered to organize your daily activities according to your preferences or your mood, the nature of your tasks, the need of focus, with complete flexibility on where to settle, in dedicated areas, with diverse configurations, including Mobile & Hybrid working and paperless approach. Get close to your colleagues, your internal clients, your project teammates, being exposed to other Entities or leaders.
Why this Moment Matters
Purpose is an invitation to all of you, as Syensqo employees, to find extra meaning to your work and act accordingly with our Core Beliefs. Our common culture is built by At Our Best behaviors that will enable us to unleash our full potential as one Group. This starts with the ‘self’ in connection to your team.
If you are new to Syensqo's Wiki space, you may need to link your Google Drive in order to see embedded documents.
Follow the instructions here.
“We won’t win only by having the best technologies. We will win because we have the most inspired people.” - Zephyr listening session
Why this Moment Matters
Syensqo values human dignity, which is why we commit to ensuring equal opportunities for individuals from all backgrounds. This commitment is core to Diversity, Equity and Inclusion (DEI) within our Group. But there is still a lot of work to be done and you and your Team are the first place to show the way!
Why this Moment Matters
Because “creating sustainable shared value for all” aims at putting our expertise and energy at the service of our planet and society at large. What are the levers you have to impact the direct communities and environment?
Raising the bar in response to climate change, resource scarcity and creating a better life.
Being informed about the use of your data, what's the point?
Syensqo must provide you with clear information on the use of your data and on the exercise of your rights.
Have you ever wondered ...
... for what purpose does Syensqo collect different data about you?
... what control you have over your personal data?
Find the answers, please select your country:
- Belgium - DE - FR - NL
- Croatia
- Czech Repulic
- France
- Germany
- Great Britain
- Italy
- Luxembourg DE - FR
- Netherlands
- Poland
- Portugal
- Romania
- Spain
- Specific Regulations (APAC, Brazil, China)
For the generic Employee Notice in English, please click here
The onboarding process is launched once an offer is accepted. Your new employee will be hired in the HR system to the position that you created at the start of the recruiting process.
Follow these simple steps to ensure your new joiner is set up for success from Day One. A minimum of 15 business days is required from the moment an onboarding is launched and the start date, to ensure a successful onboarding.
Prepare, connect and begin bonding with your new employee BEFORE Day One
[Click on the image to be redirected to My HR Services; then select "Onboarding" from the Home drop down menu]
Visit the Onboarding Dashboard in My HR Services to utilize your digital New Hire Checklist to remain organized and perform additional tasks in the tool to enhance your new joiner’s experience, such as:
- Sending a Personal Message
- Assigning a Buddy
- Introducing New joiner to their future network
- Recommending Useful Links
- Providing useful information for New Joiner’s First Day
IT Access (step 2) can be requested, however CANNOT be finalized until the new hire has completed his/her personal information AND Additional Onboarding tasks in the onboarding portal; please follow up with your new employee to ensure they have completed their required onboarding activities at least 7 business days prior to their start. You can view their status in your Onboarding Dashboard.
CLICK for User Guide:
Request Standard IT Equipment and Syensqo Access
Complete as soon as possible, but no later than ONE (1) WEEK before start date. After submission of the service request, Service Desk will provide the services within 5 business days.
[Click on the image above to be redirected to SyRa]
The standard onboarding ticket will provide based on request:
- PC/Chromebook delivery
- Active Directory
- Remote Access
- Token
- Badge/Access to Facility
- Access to Google Workspace, YouGrow and Org Charts, Syensqo One and Syra
- SAP (by Day 5, if requested)
- It is also now possible to request access to the following applications:
- Core CRM
- iCare CRM
- Dynasys DP
- PICASO
Request Specific Applications (non-SAP) and/or Shared Folder Access
[Click on the images above to be redirected to SyRa]
Consult the SyRa catalog for any additional requests based on position and needs.
CLICK for User Guide
Be “present” on your new hire’s first day. Review their pre-prepared agenda with them for their first day/weeks
- Use some or all of the consolidated materials in this Fundamentals document to share content with your new joiner.
- Utilize your assigned buddy or other team members to help with onboarding.
- Do frequent check-ins to measure engagement and answer questions.
Your new hire will have access to an onboarding portal before their first day of work where they will complete their paperwork activities digitally and have access to information about the Group in one place!
To know more about their digital onboarding experience and how your manager tasks can make a difference, have a look at the new joiner experience.
Note: If at any moment you need to cancel the Onboarding process, please submit a ticket
| Onboarding process guidelines | |
| Support material | |
| Video tutorials - English | |
| Video tutorials - French | |
Create Contingent Worker Identity - SyRa
Step 1 must be completed at a minimum six (6) business days prior to the start date of the contingent worker.
[Click on the image above to be redirected to the SyRa ticket]
It will now be possible to ask for standart access in this service request. You only need to submit the “IT access onboarding service request” if you are required to use more than these services:
- Network Account
- Google Account
- Remote Access
- Security Token
CLICK for User Guide
Request Standard IT Equipment and Syensqo Access
Complete as soon as possible, but no later than ONE (1) Week before start date. After submission of the service request, Service Desk will provide the services within 5 business days.
[Click on the image to be redirected to the ticket in SyRa]
The standard onboarding ticket will provide based on request:
- PC/Chromebook delivery
- Active Directory
- Remote Access
- Token
- Badge/Access to Facility
- Access to Google Workspace, YouGrow and Org Charts, Syensqo One and Service One/Digital Workplace
- SAP (by Day 5, if requested)
- It is also now possible to request access to the following applications:
- Core CRM
- iCare CRM
- Dynasys DP
- PICASO
[Click on the image to be redirected to the ticket in Service One]
Consult the SyRa catalog for any additional requests based on position and needs.
CLICK for User Guide
Every year as long as the contingent worker contract is in place, you will be asked to revalidate the access of your external worker, and will receive instructions by email. The recertification process will allow you to extend accesses for a maximum renewable period.
As a manager you need to follow the standard recruitment process. Firstly, you need to create a position in the Position Org Chart and then post a job requisition.
The onboarding process will be launched after the contingent worker has applied to the requisition and accepted an offer.
[Click on the image to go to My HR Services; then select "Onboarding" from the Home drop down menu]
Visit the Onboarding Dashboard in My HR Services to utilize your digital New Hire Checklist to remain organized and perform additional tasks in the tool to enhance your new joiner’s experience, such as:
- Sending a Personal Message
- Assigning a Buddy
- Introducing New joiner to their future network
- Recommending Useful Links
- Providing useful information for New Joiner’s First Day
CLICK for User Guide:
- How to follow up an onboarding process in My HR Services - User Guide
- How to use the checklist in My HR Services to prepare the new joiner start- User Guide
- How to personalize the new joiner's experience with the onboarding tasks in My HR Services - User Guide
Complete as soon as possible, but no later than ONE (1) week before transfer date. After submission of the service request, Service Desk will provide the services within 5 business days.
[Click on the image to go to the ticket in SyRa]
The Internal Move / Employee status change - IT Request will help you to ensure your contingent worker can start their new role as Syensqo employee with all the relevant IT equipment and accesses.
Consult the SyRa catalog if any NEW applications or equipment are needed for the user.
Your converting contingent worker will have access to an onboarding portal before their first official start date at Syensqo where they will complete their paperwork activities digitally and have access to information about the Group in one place!
To know more about their digital onboarding experience and how your manager tasks can make a difference, have a look at the new joiner experience.
Onboarding process guidelines | |
| Support material | |
| Video tutorials |
The internal employee needs to follow the standard recruitment process, starting with the creation of position, the posting of a requisition, and the onboarding process will be launched after the internal employee has applied to the requisition and accepted an offer. The internal transfer will be recorded in the HR system and the internal employee will be moved to the position that you created at the start of the recruiting process.
[Click on the image above to go to My HR Services; then select "Onboarding" from the Home drop down menu]
Visit the Onboarding Dashboard in My HR Services to utilize your digital New Hire Checklist to remain organized and perform additional tasks in the tool to enhance your new joiner’s experience, such as:
- Assigning a Buddy
- Introducing New joiner to their future network
- Recommending Useful Links
- Providing useful information for New Joiner’s First Day
The People Services team will move the internal employee to the new position, apply any change such as salary, grade level, etc. based on the internal offer letter and new position. Internal transfers may only be effective on the 1st day of the month (except for the US which follows the US Payroll Cycle)
CLICK for User Guide:
Complete as soon as possible, but no later than ONE (1) week before transfer date. After submission of the service request, Service Desk will provide the services within 5 business days.
[Click on the image above to go to the ticket in Service One]
The Internal Move / Employee status change - IT Request will help you to ensure your transferring employee can start their new role with all the relevant IT equipment, accesses & services. This request covers:
- National Transfers (transfers within the same country)
- International Transfers (transfers from one country to another)
Consult the SyRa catalog if any NEW applications or equipment are needed for the user.
NOTE: Following this change, Managers need to confirm if their employee's current accesses are already adjusted to their new job and if the previous ones have already been removed. Please consider all the systems that could have impacts in security, reputation and confidentiality.
Onboarding process guidelines | |
| Support material | |
| Video tutorials |
