| Status | Approved |
| Owner | |
| Stakeholders |
Issue
Syensqo currently operates multiple Management of Change (MOC) systems across Syensqo to govern product, process and operational changes.
In parallel, the New Product Introduction (NPI) business process, developed within the S/4HANA environment, defines a standardized and integrated framework for Product Creation and Product Modification activities across the product lifecycle.
A decision is required to determine whether Syensqo:
- Continues to use existing MOC systems with integration to SAP and MDM,
- Activates SAP’s native MOC module and retires legacy systems,
- Implement a hybrid model, where the NPI process governs all product-related scenarios and MOC systems remain active only for non-product, operational or safety-related changes.
Recommendation
Adopt Option C – Hybrid Model (Recommended Approach).
The NPI solution will govern all product-related creation and modification scenarios within SAP. Corresponding workflows and templates in existing MOC systems will be deactivated for any process covered by NPI. Legacy MOC systems will continue to manage non-product changes, including operational, process-safety, environmental or site-level engineering modifications.
This model ensures a single source of truth for product governance while preserving local MOC control for safety and compliance and avoiding costly integrations or system duplication.
Background & Context
The NPI process defines the standardized pathway through which Syensqo brings a product from concept to commercialization, ensuring quality, compliance and business readiness. The NPI framework integrates R&D, Product Stewardship, Supply Chain, EHS and Finance functions through distinct lifecycle phases
NPI Process Summary
Phase | Purpose / Description | Key Outcomes / Deliverables |
|---|---|---|
Feasibility / Solution Development | Research, formulation and initial recipe design to meet target requirements. | Defined composition (BOM), processing parameters, lab-scale validation. |
Pilot | Practical evaluation of feasibility under lab or pilot-scale conditions. | Confirm product concept viability, generate early data for scale-up |
Scale-Up | Transfer of validated composition and process to production assets under standard conditions. | Confirm manufacturability and cost structure, finalize recipe and FMEA. |
Industrialization | Full production with operational ownership; validate robustness and repeatability. | Process validation, qualification batches and readiness for commercialization. |
Commercialization | Product launch, costing and replication to downstream systems. | Product release, market activation and compliance documentation. |
Each phase governs the controlled creation and modification of key product master objects:
- Unpackaged Product (ZBAS): Represents intrinsic composition and compliance identity.
- Packaged Product (ZDIR): Represents marketable form, including packaging, labeling and transport attributes.
- Raw Material Readiness: Controls supplier qualification and material changes.
- BOM & Recipe: Defines approved composition and manufacturing resources.
- Product Hierarchy: Structures Product Family → Line → Group → Commercial Product relationships.
Historically, product-related changes were often processed through local MOC systems, leading to inconsistent governance, duplicate data maintenance and integration gaps. The NPI process now offers an enterprise-level alternative for product lifecycle governance integrated natively within SAP.
Assumptions
Constraints
Impacts
Business Rules
Options considered
Option A:
Option B:
Option C:
Option D:
Evaluation
Option A | Option B | Option C | Option D | |
|---|---|---|---|---|
| Criterion 1 |
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| Criterion 2 |
|  Con |
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| Criterion 3 |  Pro | Con | Con | Pro |