| Status | PENDING DECISION |
| Owner | Eric Triffaux |
| Stakeholders | James Kyndt, Paul Anton, Sreekiran Mayee |
Decision:
Move from Current Channel to Semi-Annual Enterprise Channel during the transition.
Then after stabilization period move to Monthly Enterprise Channel
Stay in Cloud update and INTUNE being used in case of specific scope rollback
Decision made by: INFRA TDA
Date: December 4th 2025
Online Meeting:
Issue - Situation
Office 2021 LTSC used for Shared PCs, LAB & Kiosk PCs, TPA, Servers.
Individual PCs receives Microsoft 365 Apps for enterprise, originally in Monthly Enterprise Channel with Auto Update enabled on Solvay side, during the separation moved to Current Channel and Cloud update.
Both version 2021 and M365 are deployed via INTUNE packages.
M365 Admin Center (Cloud Update) is not yet fully in use for update management.
Background & Context
Syensqo’s Office design, configuration and client packages are inherited from Solvay separation.
Recommendation
Update Channel Options
- Current Channel: Fast feature access, less predictable. → For Pilot users scope
- Monthly Enterprise Channel: Predictable monthly updates.→ For standard users scope
- Semi-Annual Enterprise Channel: Stability-focused, fewer changes.
How to Manage Updates
Feature | Auto Update | Intune | Cloud Update |
Control over timing | ❌ Low | ✅ Medium | ✅ High |
Rollback capability | ❌ No | ❌ Limited | ✅ Yes |
Compliance monitoring | ❌ No | ✅ Yes | ✅ Yes |
Best for mixed Office | ✅ Yes | ✅ Yes | ❌ No |
Best for cloud-first | ✅ Yes | ✅ Yes | ✅ Yes |
Use case | We do not want it | For Office 2021 LTSC | For Old M365 packages and new one |
See also
The following section describes relevant documentation:
Description | Repository | ||
| Licence Assignement Diagram | Lucid Chart | ||
| Syensqo - License SKU Assignement | https://docs.google.com/spreadsheets/d/14TG9cMJOHbPlZBDUBkmB6JLMwO2ENUei/edit?gid=1161351560#gid=1161351560 | ||