1. Purpose 

This is a comprehensive Procedure document for SyWay SAP systems Patch Maintenance, covering both On-Premise and SaaS/Cloud (Public and Private) deployments. This procedure defines the standardized process for planning, downloading, applying, testing and documenting SAP patches (Support Packages, Security Notes, Kernel patches, Hotfixes etc.) to ensure system stability, security, compliance and minimal business disruption.

2. Scope 

Include the details on scope in this section

3. Guiding Principles

4. Roles and Responsibilities

5. Patch types and Frequency

6. Schedule

6.1 SAP Rise

6.2 Public Cloud (SaaS)