Overview
You can involve your supplier directly in this process by sending him a link to his tasks : he can then connect to Convergence and manage them
Table of content
Step-By-Step
After the creation of a new task : Create “New task”
1- In Tabs => Click on “Accounts”
2- In View Menus => Select “My Accounts”
3- In ListViews => Click on “Account” ” YOUR ACCOUNT
Scroll down to the "Open Activities" related list and click in "New Task”
1- In the Grouping field, write the name of the Action Plan "Lorem Ipsum"
2- Choose for Example "Improvement Action" in the field "Type".
3- Choose the due date in the related field
4- Click on the "Subject" write the title of the task
- Click on the "Description" write the description of the task
- Click on the "Root Cause" write the Root Cause of the task
- Click on the “Follow-up Comments" write some comments about the tas
- Fill the "GPS Axis" magnifier.(Type the name or the number of the segment you are searching. Choose "All Fields" in the "Search" requirements under the lookup window. Click "Go!“
- Click on the Segment name => The Segment name is automatically added to the "GPS Axis" field
5- Share with Account Contact Click on the "Name" magnifier (Click on the lookup field. Write the name of the contact or the supplier you are searching. Choose "All Fields" in the "Search" requirements under the lookup window. Click "Go!"
- Click on the contact name => The name of the contact is automatically added to the "Name" field
6- Tick the box "Create Supplier Action“ little square box to engage the supplier in the process
7- Untick "Reminder" little square box
The supplier's task view |
Click on email Link
2- Make sure you are not a robot by clicking on "I am not a robot"
3- The supplier can modify the task by clicking on Edit
4- Task: Fill "Supplier Comment“
5- Status: Select “Submitted”
6- Clique Save
Need help?