Process to mass transfer accounts from one to another.


Use case: a sales representative is changing of territory, or role in Solvay organisation. Then, its accounts must be assigned to another sales rep. It is only available for NON SAP Accounts (SAP Accounts owner is always Admin).

Note: this procedure can only be realized by a GBU Data Steward or an Administrator.

 

Table of contents


 

Step-by-step


 

Step 1: Go to the Accounts tab

Click on Accounts tab.

Click on Transfer accounts.

Step 2: Select the two sales representatives

Select the user who is the actual owner.

Select the target owner.

Review settings.

 

You must tick the box "Keep Account Team"

Step 3: Select Accounts to be tranfered

Click Find button.

Note: you can use filter to select accounts matching specific criterias.

 

Check Account to be tranfered.

Click on Tranfer button.

Note: you can only transfer 250 accounts a time.

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