Introduction

Client reports that their connection list in BAAN is broken - incomplete, empty or connection do not work. Normally, there should be 4 connections available, as shown below:

 

Resolution

The following steps can be tried to resolve client's issue:

1. Confirm that user is logging on correctly, and have set up the correct settings as explained here.
    
2. Check that all entries are correct and have the correct settings set up. Right-click on each of them and confirm settings:
• Application Server tab for Production BAAN:
• Hostname: facprd03
• BSE: see below
  
  (For Taiwan, if needed, as the same BSE setting as US)
• Protocol: Rexec
• Portnumber: 512
• Application Server tab for Test-Development BAAN
• Hostname / BSE: see below
  
• Bshell Environment tab:         
• Bshell name: bshell
• NLS tab:
• Locale: International (ISO)
   
3. If any of the required entries are missing, click on New button and create new using the settings from previous step.