TRAINING DOCUMENTATION

Created by Imad BENBEKHTI, last modified by TREPIER-PAPILLON, Aude on Jan 18, 2021

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MASTER DATA MANAGEMENT

PROCEDURES

CUSTOMERS

MATERIALS

PRICING

INSTRUCTIONS

CUSTOMERS

MATERIALS

PRICING

M ass price upload template

ORDER MANAGEMENT

PROCEDURES

Document conformity
Order creation
Sample management
NOV- WP1 - Order cancellation , modification or completion - WW
NOV -Express Delivery Management Procedure - WW
NOV- WP1 - Minimum Order Value and Minimum Order Quantity - WW
Goods return
CMC Sample Order Management
Direct Trading Third Party Order (TAS Category)
Document attachment in Sales Orders
Available to promise
One time Customer - Usage and restrictions

INSTRUCTIONS

INVOICING / POST-INVOICING

PROCEDURES

INSTRUCTIONS

SHIPMENT AND TRANSPORT

PROCEDURES

INSTRUCTIONS

CRM SALES FORCE

OTHER TOOLS

CONTROLS

USEFUL

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