Table of content

Step-By-Step

List Views
Few different views already exist on the Case page

Creating Views

Additionally, the user can create his own personal views by clicking views by clicking on the "Create New View" link

Step 1: Enter a name for the new view

Step 2: Define the filter criteria. You can filter on values from all the fields on the Case Object

Step 3: Select the fields to display in the different columns of the view

Step 4: Define the visibility of the new view and click on "Save"

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