How to ask for assistance?
Dear iSource user,
For any question, issue and additional training, please:
- create a request in Freshdesk with the following information:
- Process : Data & Analysis
- PTP-Subprocess: Purchasing Tools Support
- PTP-Category: iSource
For any technical issues, please:
- contact: tech-support@zycus.com
- use the Live Engage for a direct chat with a Zycus technician.
For any question or issue regarding ZSN, please :
- contact: tech-support@zycus.com
In regards of account creation, please note that access to the platform is bound to training completion.
Thanks
iSource Team.
The best way to get IT support is to use the new
Service One Platform.