BAAN
Baan V is used by US CEM sites to support Enterprise Resource Planning (ERP) functions. The Unix-based application and database servers reside in Tempe, AZ. The servers are run by OneNeck, an outsourcing company located in Phoenix, AZ. Users access the system via a Windows-based client on the individual’s PC.
CEM Baan is down for maintenance every Sat from 5-9pm AZT. (Arizona does not observe Daylight Savings Time so...)
| For Location | Down Times In Winter Are | Down Times In Summer Are |
| GM | Sat 7-11 pm EST | Sat 8pm - midnight EDT |
| Riga | Sun 2am - 6am EET | Sun 3am - 7am EET |
| Singapore | Sun 7am - 11am SGT | Sun 8am - 12pm SGT |
Get started
- First Time Login Instructions - A Google Document with detailed instructions for first time login to the new Baan client.
- Baan TS Client Instructions Germany - First Login - A Google Document with detailed instructions for first time login to the new Baan client for Germany users (includes a step for regional settings!)
- QUICK Guide - Baan TS Login Instructions - A PDF document for a single page (front/back)print-out help sheet for a quick reminder during the early use phase.
- NIST Baan TS Web Client Information Deck - A Google Slide document describing the full Rollout project and approach as well as Login Instructions
FAQ
The password expiration time in days is 180. The lock for the inactive accounts is 90 days.
Troubleshooting
The best way to get IT support is to use the new
Service One Platform.