You have questions regarding Commercial Excellence processes (pricing, channel-to-market...) or tools (Salesforce.com, CRM Analytics, Price Advisor)


  1. Refer to the training materials that we have created for you

  2. Get in touch with your local Commercial Excellence contact:

    • Asia: Mildred ESTRADA / Linda SU / David Jiawei CHEN (China) 
    • Europe: Marie YEAGER
    • Latin America: Eduardo SCAVONE*
    • North America: Marie YEAGER
    • Global: Matthias BRAEM / Pam ACCARDI (Salesforce.com)

*50% dedicated to CommX 

You have doubts / questions regarding data quality


  1. Get in touch with Novecare Data Aministrator: Yoomi KIM

  2. Create a Freshdesh ticket if you believe it is a technical problem


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