Syensqo IS - Customer Support

Page tree

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 2 Current »

Catechol and Vaniliin Products (Rhovanil 1kg and 25kg, Rhodiarome)

Overview


DEFINITIONS

Complaint: Any dissatisfaction expressed in a documented manner by a Customer concerning the following standards related to delivery of our products, and including:

  • Product: Physical & chemical specifications of the product (as defined in our Product Data Sheet (PDS) and/or Customer Specific Requirement (CSR)
  • Packaging
  • Delivery
  • Order & Documentation

In case of doubt, please report to Solvay Team (Stacy Shen)

Table of content

 

Customer Complaints Process - All Aroma Products

**Slide 18 pptx**

Customer Complaints Process - All Aroma Products

Step 1 -

SALES REPS

Step 2 -

SUPPLY CHAIN & QUALITY

Related articles

Need help?

Unable to render {include} The included page could not be found.

The best way to get IT support is to use the new Service One Platform.