	Contacts & Organisation Important contacts and QV team roaster
	Footprints Process Footprint processes for support teams and competence center
	Dashboards list List of the existing production dashboards and link to their documentation

	Modelisation Rules, best pratices and documentation on QV design.
	Exploitation Rules, best practives and processes for the loadings monitoring.
	Useful Links Important links for QV.

Contacts & Organisation

Management

Managers	Description
Christophe Audefroy	BW Competence Center Manager

Dashboard	Europe	Asia Pacific	North America	Latin America
RBS Indicator	Sophie MAILLET Marie-Line ARDITO Nadine BARDANAVE	Li Lian CHEONG	Sophie MAILLET Marie-Line ARDITO Nadine BARDANAVE	Sophie MAILLET Marie-Line ARDITO Nadine BARDANAVE
Marketing & Sales	Sophie MAILLET Marie-Line ARDITO Nadine BARDANAVE	Li Lian CHEONG	Maxime GUGLIELMETTI	Tiago CARVALHO
GSV Cockpit	Ghada BOULALA	Evonne TEOW	William KEHAYES	Fernanda ZANETTI
SMART - Complaint	Muriel LINARD Bachir TANIOS	Nina SONG Min Hwa LOH	Maxime GUGLIELMETTI	Leonardo ANSER Sandra MARTINS
ICARE Dashboard	Céline VERGNE	Jean-Christophe GUEGUEN	Kelli MERCURIO	Céline VERGNE

Scope/Team	Competence Center	Level 3	Level 2	Helpdesk
Worldwide	Nick GAN Gilles BOUNAN	-	-	-
Asia Pacific	-	David TONDA

PUAY Patrick
LOH Min Hwa
ANG Mei Ling
WANG Jane
Kim LIN

Action/Team	Local IT (ATOS / SMIO)	Competence Center	Helpdesk
QV Plugin Installation	X
Account creations		X
Creation/Modification of dashboards		X
Investigation on source tools		X
Basic navigation help			X

Name	Owner	Description	Public
Broadcast Dashboard	David TONDA	Statistics and search for BO/BW Broadcasts	IT Only
RBS KPI Dashboard	Sophie MAILLET Marie-Line ARDITO (Accounting/Procurement) Nadine BARDANAVE (Credit/CS)	RBS KPI Dashboard (Accounting, Credit Management, Procurement...)	RBS
ICARE Dashboard	Céline VERGNE	Human Ressources Management Dashboard (Based on ICARE data)	HR Management
RES Key Account Dashboard	Francois Belet	Commercial/Supply chain KPI by Key Account for the Rare Earth GBU	RES commercial/supply chain

Link	Description
http//qlikview.solvay.com/index.htm	Production Access Point