To contribute to GBS Credit Management, you have to open a fresdesk ticket don't forget to notify on this ticket your cluster : sbsotc-contributors or sbsotc-reviewers or sbsotc-approvers
Groups of contributors
There are 3 groups of contributors. You must be included in only one of them (according to your position) to contribute.
Group name
Users
sbsotc-contributors
Specialist on each OtC domains (ex. Credit manager, Customer Service Representative, ....)
sbsotc-reviewers
Manager on each OtC domains (ex. Regional credit manager, Log&data team leader, .....)
sbsotc-approvers
Process manager, Process expert leader on each OtC domains
Before moving forward, check whether your user is already included in a contributor group.
Click on the group you should be included in, and look for your user
User list not rendered as you do not have the privilege to view user profiles.
User list not rendered as you do not have the privilege to view user profiles.
User list not rendered as you do not have the privilege to view user profiles.
If you are not in one of these groups and you want to contribute, you must open a fresdesk ticket
FAQ
> Do I need to ask for the approval of my manager or anyone else to contribute ?
No, you have only to open a freshdesk ticket .We recommend that all contributors attend a training session and read the rules before starting their contribution.