You are viewing an old version of this page. View the current version.
Compare with Current View Page History
Version 1 Next »
Tools available for self-service reset :
To reset your password follow these simple steps :
Step 1 Access the GRC portal using this link pyjsapr3.ibm.be.solvay.com/AE/index.jsp
Step 2 Click on the link 'Password Self-Service'
Step 3 Enter your User ID (eg. RCS User ID, BIP User ID, etc), select your desired Language and click on the Logon button.
Step 4
Step 5 After 'Submit', Click 'Add'
Choose “BW !! ! Production WBP ! !!” (BW Production Server) and continue.
Then after "submit", you will receive a mail with your BW account and password.
if you are not able to find the solution here, please send an email - SBS-IS-Appli-Help@solvay.com to our customer support team.
The best way to get IT support is to use the new Service One Platform.