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Status

  Approved

OwnerRAI-ext, Praveen 
Stakeholders
Jira Request ID

ERP-86 - Getting issue details... STATUS

Jira Development ID

ERP-348 - Getting issue details... STATUS

High-Level Specification

ParameterValue
Application System (Source)DocuSign
Application System (Target)Icertis
Source System Interface
Target System Interface
Business Process Reference03.03.03 Manage Contracts

Functional Overview

This document details the DocuSign integration requirement between Syensqo DocuSign and Icertis Contract Intelligence (ICI). This document provides all necessary information to enable and guide the configurator to effectively integrate ICI with DocuSign.

Scope and Objectives

Scope Includes:

  1. Integration of DocuSign with Icertis for Agreement Signatures by Internal & External signatories (Contract Execution)

Process Flow Diagram

Step

Description

Comment

1

Approved agreement in Icertis is sent for Electronic Signature

Agreement status changes to Waiting for External/Internal Signature

2

When clicked on Send for Signature button, standard DocuSign integration is triggered. Envelope is sent to DocuSign from Icertis

DocuSign receives the envelopes from Icertis through standard DocuSign Adaptor

3

Email notification from DocuSign is sent to internal and external signatories


4

Agreement is digitally signed by both parties separately. After each signature, update is sent back to Icertis

Status in Icertis is updated based on the signatory sequence. If External Party has signed then the status will be Waiting for Signature from Internal party and vice

5

DocuSign sends the signed agreement back to Icertis

Status in Icertis is updated to Executed

Assumptions

NA

Dependencies

  1. Signature workflow rules must be configured in Icertis for Electronic Signature else DocuSign integration will not work.
  2. While configuring the integration at DocuSign end, the user must be an Account Administrator. 
  3. While configurating the integration at Icertis end, the user must be assigned ESign Admin role

Security, Integrity and Controls

As this is a standard integration through an adaptor, all security requirements are followed as per standard.

Configuration Requirements

Following configuration needs to be completed in both Icertis and DocuSign platform:

  1. DocuSign: In DocuSign, the configuration is a two step process.

    1. Configure Account 
      1. Log in to the DocuSign account as an Account Administrator.
      2. Go to the Setting tab.
      3. In the left navigation panel, click INTEGRATIONS > Connect.
      4. Click Add Configuration and select Custom from the dropdown list.
      5. In the Add Custom Configuration section, update the following sections:
        • Go to the Listener Settings section.
        • Select Active Connection in the Status dropdown.
        • Add a Name for the connect.
        • Add a URL to Publish as https://syensqo-dev/ESignCallBack/Initiate. (For UAT it will be https://syensqo-uat/ESignCallBack/Initiate, for Prod it will be https://syensqo/ESignCallBack/Initiate)
        • Go to the Event Settings section.
        • Select REST v2.1 in the Date Format dropdown.
        • Select Send Individual Messages (SIM) in the Event Message Delivery Mode dropdown.
        • Go to the Trigger Events section.
        • From the Envelope Events list, select Envelope Sent, Envelope Declined, and Envelope Voided.
        • From the Recipient Events list, select Recipient Signed/Completed, Recipient Declined, Recipient, and Reassign.
        • Go to the Include Data section.
        • Select Custom Fields, Extensions, Recipients, and Tabs from the list.
      6. Go to the Integration and Security Settings section. Select Enable Manual TLS.
      7. Click Save Configuration. You can see the configuration you created.
    2. Add App in Account created above
      1. Log in to DocuSign account as an Account Administrator.
      2. Go to Setting > Connect.
      3. Select the configuration which was created as above
      4. Go to Setting > Apps and Key
      5. Capture the following information.
        • The User ID.
        • The API Account ID.
        • The Account Base URI.
      6. Click Add App and Integration key.
      7. Add a Name for the app and click Add.
      8. The app is automatically assigned an integration key (GUID) value that cannot be changed. Note the Integration key value.
      9. Click Generate RSA to create a new, automatically generated GUID value that represents the ID for the private and public key pair.
      10. Note down the Private key. Click Close.
      11. Click Save
  2. Icertis Side Configuration - Post configuring the above steps, the following configuration needs to be performed in Icertis

    1. In Icertis, navigate to Configurations > System Configurations > ESign Configurations

    2. Click Create>DocuSign Account
    3. Configure the following fields

          

FieldDescription
Provider Name

The provider is autogenerated based on the option selected in 2.b

Default value - DocuSign

Bio Pharma AccountShould be set to No as it is related to Life Sciences requirements
Account NameSyensqo-Dev: iCertisDev (Same name should be configured in DocuSign so that apps are easily recognized)
Callback URI

For Syensqo-Dev: https://syensqo-dev.icertis.com/ESignCallBack/Initiate

For Syensqo-UAT: https://syensqo-uat.icertis.com/ESignCallBack/Initiate

For Syensqo Prod: https://syensqo.icertis.com/ESignCallBack/Initiate

Callback Authentication Type

Dropdown with two values (IP and OAuth). Select IP.

Note: If OAuth is selected, additional OAuth configuration is required

Append Certification








Add the Redirect URI in DocuSign

  1. Log in to the DocuSign account as an Account Administrator.
  2. Go to Setting > Apps and Keys.
  3. Find the integration key you previously added and click ACTIONS > Edit.
  4. Go to Additional settings and click Add URI.
  5. Add the Redirect URI that you decoded.
  6. Click Save.

Special Requirements


Design Rationale

Data Structure

Source Structure

The following fields will be used to provide the required information for this interface:

FieldDescription





Target Structure

The following fields will be used to provide the required information for this interface:

FieldDescription




Mapping and Calculation

Source TableAPI or Portlet NameSource FieldRequired (Y/N)DescriptionTarget FieldAPI or Portlet NameTarget FieldRequired (Y/N)DescriptionRule TypeRule Instruction




































Processing Logic

Processing within Source


Processing within Middleware


Processing within Target

Interface Dependency

Interface Constraints

Delivery Requirements

Delta or Full Load Requirements

Interface Alert & Monitoring

Interface Reporting

Language Requirements

User Interface Requirements


Volumetrics



Performance Consideration



Error Handling



Testing

How to Test

Test Conditions and Expected Results

IDConditionExpected Results






Test Considerations/Dependencies



Other Information


Development Details

Package

Package NameParent Package




Other Development Objects

Object TypeObject NamePurpose/High Level LogicDesign Rationale Reference









Appendix


See also


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Change log

Version Published Changed By Comment
CURRENT (v. 2) Nov 19, 2025 07:19 TILBEE-ext, Amanda
v. 7 Nov 17, 2025 11:00 RAI-ext, Praveen
v. 6 Nov 14, 2025 13:03 RAI-ext, Praveen
v. 5 Nov 14, 2025 13:03 RAI-ext, Praveen
v. 4 Nov 12, 2025 16:36 KUMAR-ext, Rajesh
v. 3 Nov 03, 2025 05:58 RAI-ext, Praveen
v. 2 Oct 29, 2025 05:05 RAI-ext, Praveen
v. 1 Oct 29, 2025 03:56 RAI-ext, Praveen

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