 | Connect to service one digital Workplace on the home page SOLVAY |
 | Select " Report IT incident" the second box in the image below on Service one |
| Fill the form with some informations ( the summary, the description of the issue, affected domain, affected service, affected sub-service, affected asset, urgency and attachments) and you submit the request. |
- Once the Request is submitted, the team receive a notification to solve the problem.
- The ticket creator is notified when the problem is solved or if we need more information.
The best way to get IT support is to use the new
Service One Platform.