Syensqo IS - Customer Support

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Objectives & Values

  • View all your assigned commitments on which you need to commit
  • Commit for a price on an assigned commitment
  • Commit again on a rejected commitment

 


Step by Step

 

1 - Go to the Commitments tab

 

Table of content

 

 

 

 

 

2 - Select the view "My Commitments (Assigned & Rejected)"

 

 

3 - Select one commitment by clicking on its name 

 

4 - Complete the fields in the section

  • New field to display the "product dimension"(Read Only)
  • Sales Users can now bring more details with the new field "Comments"

  • Price field are now displayed with 3 digits instead of 2 digits

“To be completed by Sales Rep” :

  • Reviewed Price (LTC)

  • Effective Date

  • Negotiation Status

 

All other fields are Read only.

If the field Frozen is checked, the commitment can’t be edited anymore.

 

 

5 - Change the status to Pending Review



  • This commitment will no longer appear in the list view My Commitments (Assigned & Rejected)
  • New automated process rules have been set up, depending on the GBU.

    1. If the selected GBU is "Special chem" : If the reviewed price you enter is above or equal to the Target Price, the commitment status will be automatically set from "Pending Review" to "Approved Status"
    2. If the selected GBU is "Peroxides" :
      a) If (Reviewed Price - Target Price) / Target Price) >=-0.05, the status is set to "approved"
      b) If the Status is "Assigned" and Reviewed Price > 0 and (Reviewed Price - Target Price) / Target Price) <0.05, the status is set to "Pending Review"
    3. Otherwise :
      a) If Reviewed Price >=Target Price, the status is set to "Approved"
      b) If the Status is "Assigned" and Reviewed Price > 0 and Reviewed Price < Target Price, the status is set to "Pending Review"

 

Note that if the Reviewed Price you enter is above or equal the Target Price, the commitment Status will automatically be set to from Pending Review to Approved after being saved.

 

 

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