PORTFOLIO MANAGEMENT

Keep the 'House' in order, by being the oil in the IT organization.

IT Portfolio Process

Our current Portfolio Process, which is active since October 2024, have two different flows, based on the type of request:

• IT Initiative: Following the standard Guardians Validation Process, online review including FIVE PHASES - Envision, Strategize, Plan, Deliver & Roll-Out. 
• IT Friendly Request (for Small Software Purchases & Licenses Extensions): Following a faster lane (10 working days), where the IT Counterpart (Product Manager) will simply need to complete our IT Friendly Request (a questionnaire). This process can only be used to request a Stand-Alone Application (Small Softwares) or Licenses Extention for NON-IT Managed Solutions. 

Discover more about the two different flows in the presentation below. On the following 2 slide you will find more about the (2) GUARDIANS & their activities and (3) how do we try to Keep the House Clean

All essential links are conveniently included within the slides for easy access. Click through to discover more!

1. What is an IT Initiative?

IT Initiatives are all the Initiatives, except those which classifies as Small Software Purchases & Licenses Extensions and Change Requests (for these initiatives, there is a specify bucket of money, no process is required). All the rest is classify as IT Initiative and needs to follow the Standard Guardians Validation Process, presented above.    

These Initiatives often have a significant value & impact on the organization and must be presented to the Guardians at the Guardians Meeting, which takes place every Monday from 2:00 PM to 3:30 PM (Belgium time zone).

1.2. Guardians Meetings - Find more about all the decisions taken during the past Meetings!

2. What is an IT Friendly Request? 

IT Friendly Request is our process for Small Software Purchases & Licenses Extensions, a streamlined questionnaire designed to make your life easier and your workflow smoother. No more jumping through hoops - just a simple, efficient way to get things done.

By filling in the IT Friendly Request you will INFORM IT about your request and ensure that YOUR ORGANIZATION IS SAFE and you receive all the SUPPORT needed on your initiative.  We promise you FEEDBACK WITHIN 10 WORKING DAYS! 

KEEP IN MIND: NO CHANGE REQUESTS NOR EVOLUTIVE MAINTENANCE CAN BE REQUESTED HERE! Also, only the IT Counterpart - such as the IT Product Manager or an approved delegate - can submit an IT Friendly Request.

2.1. When & Who Can Submit An IT Friendly Request?

2.2. Ready to dive in? 

Explore the IT Friendly Request, the Portfolio Process for Small Software Purchases & Licenses Extensions in the presentation below. 

All essential links are conveniently included within the slides for easy access. Click through to discover more!

(Slide 11 - Requester Journey)

3. Want to Contribute to Our Success?