Solvay has chosen Salesforce.com to support its Supplier Relationship Management (SRM). Salesforce.com is a cloud-based platform that can handle many processes suppliers, in accordance with best practices. The user-friendly interface promotes quick handling.
Your first steps in Convergence can be a bit intimidating: Salesforce displays a lot of information on the screen and offers many possibilities to perform the same action. Do not worry though: after a week or two, you will feel comfortable with the tool!
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How to ask for assistance?
Dear SalesForce Convergence user,
For any question or issue regarding Convergence, please :
create a request in Service One with the following information:
The best way to get IT support is to use the new
Service One Platform.