Overview
Salesforce navigation is very smooth once you understand the basic rules. All pages are structured the same way and uses the same principles.
Table of content
How to log into Salesforce ?
If you connect for the first time, you will have to register your phone number.
Otherwise you can use the "I don't want to register my phone".
Then, verify your identity by filling in the code you just received by text message.
Need help
How to ask for assistance?
Dear SalesForce Convergence user,
For any question or issue regarding Convergence, please :
- create a request in Service One with the following information:
- I want to update data in Convergence → Maintain data ownership in CONVERGENCE
- I want to mass upload procurement data → Maintain procurement data in CONVERGENCE
- Process : Data & Analysis
- PTP-Subprocess: Purchasing Tools Support
- PTP-Category: Convergence
For account creation, please refer to here.
Thank you very much,
Convergence Team.
The best way to get IT support is to use the new
Service One Platform.