Go to this page: https://www.qualtrics.com/support/survey-platform/faqs/contacts/
You will find the answers for :
- What is a contact list?
- How do I import a contact list?
- Why is my contact list not importing?
- How can I add extra information to my contact list (gender, city, department, etc.)?
- How do I update a contact list?
- Can I add information to a contact list after I have sent out my survey?
- If I accidentally added the same person in my contact list twice, will they go two emails?
- If someone unsubscribes from one of my contact lists, will they automatically be unsubscribed from all my other contact lists?
The best way to get IT support is to use the new
Service One Platform.