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If you’re encountering issues when generating the Accolade automatic reports, it may be caused by your EXCEL parameters that are too restrictive.

Please, follow the procedure to “Enable Editing”:


Step to reproduceScreen Capture

1 / Open an brand new EXCEL file

 

2 / File > Options

 

3 / Open the Trust Center, then the Trust Center Settings

 
4 / Go to ActiveX Settings in the left menu and Enable all control and remove the Safe Mode

5 / Go to Macro Settings in the left menu and Enable all macros and

Trust acess to the VBA project object model

 

6 / Go to Protected View and untick all the boxes

 

7 / Click OK twice and close EXCEL


The best way to get IT support is to use the new Service One Platform.