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How to login ?

When starting the App for the first time, you will be prompted to login.

Click on Use a Custom Domain









Type solvay-crm as the Custom Domain and click Continue.

 

 

 

 

 

 

 

 

Enter your Salesforce username and Password * is as same as your windows login and click Sign in.

Click Allow to give the App access to your Salesforce data.

 

* You forgot your password ? Try to reset, you will receive an email to enter a new one.

 

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Need help?


Need Help?

To request any support or if you have identified a bug or incident , please create a Freshdesk ticket using Solvia platform : https://solvia.solvay.com/

you can copy users with email address , default priority is Low , then Submit . We advise you to put keywords in subject to ease dispatching to correct Agent : CRM - Complaint for example

The best way to get IT support is to use the new Service One Platform.