General Description |
|---|
This indicator explore blocked orders, active orders and re-blocked orders. Below is the list of order types included for this indicator:BV - Cash SalesCRMC - Complaints |
KPI Name | Calculation |
Active Orders | All active orders in the time period no matter the order creation date |
Blocked Orders | An order can be blocked several times with different blocking types but only counted once in the blocked orders KPI |
%Blocked Orders | ---- - Blocked Orders |
Re-blocked Orders | This Key Figure is to capture a bug in the system. The system runs automatic release of blocked orders 4 times a day (Brussels time: 2am, 7am, 10am and 2pm) with duration of 10 minutes each. If a credit manager manipulates an order block during this time, his work will not be taken into account as the system will overrides the changes. |
Source Information: | |
Core Query: | BW_QRY_MVFIAR03_0001 |
QV Query: | QVSBS_BW_QRY_MVFIAR03_0001 |
BW Filters: | ERP GBU <> Eco ServiceCredit Control Area: Solvay Group |
| Specific Dimensions | |
|---|---|
Mini Zone (Cust.) | Mini Zone of the PRS Customer |
Cust. Country | Country of the PRS Customer |
PRS Customer | |
Credit Mgr. | |
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