Who ?
Who ?
Who ?
All OtC Collaborators belong to the Confluence Group / Specialist on each OtC domains (ex. Credit manager, Customer Service Representative, ....)
Team Leaders or Process Experts / Managers belong to the Confluence Group
Process Experts or Process Managers belong to the Confluence Group
How ?
How ?
How ?
2. Once the procedure is finalized, the contributor changes the status from DRAFT to FOR REVIEW by clicking on the icon
2. Verify, Review the procedure to harmonize, simplify, improve or extend perimeter covered (WW)
3.The author can assign this step to someone who is in the sbscct-reviewers, click on Assign
- Enter the name of the reviewer (if you can not find the name, it is not included in the sbsotc-reviewers group)
- Enter a comment
- Click "Assign"
3.Validate the procedure and then modify the status from FOR REVIEW to TO BE APPROVED by clicking on the icon and "Assign" someone who is in the sbscct-approvers
3.Validate the procedure and then modify the status from TO BE APPROVED to PUBLISHED by clicking on the icon
3.bis Do not validate _ inform the contributor to review the procedure
3.bis Do not validate _ inform the reviewer to review the procedure
Keep track of the approved version
You can check the status of page:
- The status beside the title of the page
- You can see if someone is already in charge of the change of the status
- You can see where you are in the workflow
You can see the history of th workflow by clicking 
When a page is modified it comes back to the status FOR REVIEW
And it has to be reapproved.
The page that is visible by every body is the one that is PUBLISHED
But contributors can see that there is a version "in progress" and can switch from the version "in progress" to PUBLISHED
If you have any doubt you can contact The content of this macro can only be viewed by users who have logged in.