If the user requests for Edit access in Realtime Board, reply as below to the user,
Reference ticket: https://sbs-support.solvay.com/helpdesk/tickets/2582706
Dear user,
Good Day!
We assume that the dashboard owner is you.
In that case we recommend you to please look for inside this board ,
you can click on "view only "
it will show you request editor rights.
Could you please confirm that we can close this ticket now?
Thanks & Regards,
XXX