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In order to show the status of the project and ensure it is following the proper workflow you need to click on the Backlog button and select the right status.
A specific workflow is define in order to follow all phases. You need to go through all phases one by one. There are no short path possible but to close the initiative with the status "Done".
Automation
The automation is available here and few documentation are accessible directly on the Jira support documentation.
Access Right
Access to Jira has to be request via the usual process (via ServiceOne) for all new Jira users. When this access is granted it means the user can use Jira but it doesn't means he has access to our project.
In order to have access to the project a request must be done to one Service Delivery Manager. He will apply the below process to grant the access.
- Connect to the People Administration page and will have the below screen above the the list of users.
- Click on the add button and search for the user that must be added. For all users you can select the Users role available at the end of the list of roles. If the user doesn't have access to Jira (general access) you will see below message (Add teammate to Jira).
- Click on the add button of above screen when both the user and his role has been define.

