Syensqo IS - Customer Support

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Glossary term
termLabelsopportunity Salesforce.com
gloTermOpportunity management

Process in Salesforce.com that allows to follow revenue forecasts and revenue recognition, and manage the lifecycle of an opportunity.

Glossary term
termSyns
termLabelsOpportunity_management termAbbrsSalesforce.com
gloTermOpportunity

An opportunity is any potential business able to generate sales revenues with existing customers or prospects.There are three types of opportunities in Salesforce.com: Product Qualified (growth), Product Requiring Qualification and Recurrent Business.

Glossary term
termLabelsopportunity opportunity_management product
gloTermOpportunity termAbbrstermSynsproduct

Solvay product linked to an opportunity in Salesforce.com

Glossary term
termLabelsopportunity_management opportunity
gloTermOpportunity team

List of Solvay colleagues that are directly involved in the opportunity and for whom a specific role can be defined in Salesforce.com (Account Manager, Customer Service Representative, Business Development / Marketing, Global Key Account Manager, Key Account Manager, Sales Support, Technical Marketing, Research & Innovation)

Glossary term
termLabelscomplaint complaint_management
gloTermOriginator

The person creating or logging the information, a complaint for examplebla bla opportunity