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Opportunity management Created Jan 22, 2019 (05:44) by Unknown User (Sylvain Michel Alexandre Pingont)

Definition

Process in Salesforce.com that allows to follow revenue forecasts and revenue recognition, and manage the lifecycle of an opportunity.

Opportunity Created Jan 22, 2019 (05:44) by Unknown User (Sylvain Michel Alexandre Pingont)

Definition

An opportunity is any potential business able to generate sales revenues with existing customers or prospects.There are three types of opportunities in Salesforce.com: Product Qualified (growth), Product Requiring Qualification and Recurrent Business.

Opportunity product Created Jan 22, 2019 (05:44) by Unknown User (Sylvain Michel Alexandre Pingont)

Definition

Solvay product linked to an opportunity in Salesforce.com

Opportunity team Created Jan 22, 2019 (05:44) by Unknown User (Sylvain Michel Alexandre Pingont)

Definition

List of Solvay colleagues that are directly involved in the opportunity and for whom a specific role can be defined in Salesforce.com (Account Manager, Customer Service Representative, Business Development / Marketing, Global Key Account Manager, Key Account Manager, Sales Support, Technical Marketing, Research & Innovation)

Originator Created Jan 22, 2019 (05:44) by Unknown User (Sylvain Michel Alexandre Pingont)

Definition

The person creating or logging the information, a complaint for example

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