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•  Login to SAP and execute Transaction code "SU53".

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• In the “Display Authorization Data screen (SU53)” click on “Text View” button.

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• Click System button in Text view screen

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• Then in System drop-down select
  
  • Go through “List” -> “Save” -> “Local File”.
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• In the popup to save file Choose the option "Unconverted" .
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• Change directory to the preferred one and click “Generate”.

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• Allow the creation of the ".txt" file in the previously chosen directory.

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• Now you have the ".txt" file with the authorizations of your user. 

• Access Freshdesk with the following link https://sbs-support.solvay.com/helpdesk
•  Enter the Freshdesk with your Credentials.

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• Click on "New" button and select "Ticket" button in drop-down.

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• Fill the fields with the options shown in the image below.
• The fields Sub type, IS-Category and Application must be filled with the options correspondent to the stream of the user that is requesting the authorizations