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Business Term Status


The Business Term is currently validated by the Data Governance Committee.


Business Term Definition



Excerpt

The Ship-to Key account is by default the Corporate Ship-to Group. However it can be changed for a specific product when the end-user account is different (ex Distributor or Warehouse).


Roles


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titleData Owner

User Profile
useragherbia


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titleData Steward

User Profile
userhkirgis

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User Profile
userpastares



Data Sources, Type and Classification


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SAP & CRM

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titleData Type

Master Data

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Internal Data


Data Protection and Update Frequency


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No special access except for updates - only Data Stewards are permitted

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titleData Update Frequency

Every week



Data Quality Issues and Rules


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  1. Timeleness - Customer without any order since 3 years (current year + 3 years history) and not flagged "inactive", to be discussed: could we identify customers which disappeared (e.e. bankrupt)
  2. Uniqueness - Customer with the same name, same address and same VAT are duplicates
  3. Completeness - Corporate Group not assigned to customer: Source SalesForce CRM: check if corporate group is empty - report in CRM - also to be checked in ERP
  4. Completeness - Not assigned Ship-to KA
  5. Conformity - Account Sub-type maintained: End-User or Distributor but not empty
  6. Conformity - Customer Segmentation maintained: Key Account, Critical account or Standard Account but not empty
  7. Conformity - Customer creation in line with naming convention: Customer name created with Upper cases



Related Business Terms


Group: CRM Customer Corp. Group (PRS) (In CRM tool) Sales AreaMarket is a grouping of SegmentsPayer making the paymentPayment terms are specifications of amounts owed, how, when, and where payments are due on sales transactions between our customers and SolvaySold to party is the customer who places the order
Business TermDescriptionLink
Customer
A customer is a business partner of Solvay with whom a business relationship exists, involving the exchange of goods and/or services.

More info

Customer Corporate GroupA Corporate Group is a parent account specifically created for grouping under one umbrella various accounts according to a commercial decision
.

More info

Customer
A sales area is a combination of sales organization, distribution channel and division which need to be created for each customer (used in the orders and sales).

More info

Distribution ChannelThe distribution channel represents the channel through which salable materials or services reach customers. (Can be called Market for financial) - only relevant to WP1

More info

Distributor flag Y/N (Ship-to)If the customer (Ship-to) is a Distributor.

More info

Distributor flag Y/N (Sold-to)

If the customer (Sold-to) is a Distributor.

More info

GBR: Application (Ship-to)

Application is a grouping of End-Use.

More info

GBR: Corporate End-use

It is a subcategory of Application and describes mainly objects manufactured by our direct customers (e.g. Camera: modules) or the main functionality of the product (e.g. moisturizing agent for shampoo). End-uses are defined at the level of the GBU. Maintained in GBR.

More info

GBR: GBU segment

Segment is a grouping of Application.

More info

: Distributor FlagThis flag identifies that the customer sold-to is a distributor. 

More info

Customer: Ship-to Party

The "ship-to party" refers to the customer subsidiary that receives the goods or services ordered. It's the physical location where the delivery is made.

More info

Customer: Sold-to Party

Sites restated (P) are used in procurement queries and are the sites attached to the plants if related to non transport purchase orders, or the preponderant sites of the companies if related to a transport order or not related to a purchase order.

More info

End-use

End-use is the lowest level of Market Segmentation and is maintained in a GBR table.

More info

Market, Segment, ApplicationMarket is the highest (the 1st) level of Market Segmentation, it is a grouping of Segments (the 2nd level) and Applications (the 3rd level)
GBR: Market (Sold-To)
.

More info

Payer

The "payer" is the customer legal entity that owns its financial records and is responsible for

its financial obligations.

More info

Payment Term
Sales AreaA Sales Area is an organizational unit that defines the structure for sales processing and order management.

More info

PRS Customer

After creation, all customers (ship-to, bill-to, sold-to, payer) are registered in PRS (PF1 client 050).

More info

Sales Employee (Sold-to)

Sales representative following the sold to customer.

More info

Ship-to Party

Ship-to party is the customer to which the physical goods are shipped or delivered. The location where the goods are to be delivered.

More info

Sold-to Party
Sales Manager

The sales manager (sales representative in SAP) is the person responsible for selling Solvay products or services.

More info