| Info |
|---|
All documents in non-wiki file format can be found in the Reporting Google Drive : https://drive.google.com/a/solvay.com/#folders/0B_fH_eB4PSMwc1ppRXVrVXh0ZXM |
| Table of Contents | ||
|---|---|---|
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Contact Lists
List | Description |
|---|---|
sbs-is-appli-techno-report.all@solvay.com | All reporting Team, including external |
BW Support | |
All reporting team, excluding externals | |
is-qpsupport@solvay.com | SAP Technical Team |
RHD-RCS SUPPORT SECURITE | Security team in charge of account management |
| sbs-is-appli-help@solvay.com | Helpdesk in charge of opening new URs |
Reporting coordinators by process
| Process | Coordinator | Applications in WBP | Application in PQ2 | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Finance Data and Reporting (ex-RtR) |
|
| |||||||||||||
IS Supply Chain M&S Data & Reporting (ex-OTC) |
| TR, OC, GTS, FIAR, Sales | |||||||||||||
IS Industrial and R&I Service Line (ex-I&P) |
- Dynasys : Laure Pichot-Place (or Lei Shen) - PM : Raphael Bert or David Tan | QM, PP, PM, VS, EHS, Dynasys(APO) | |||||||||||||
Procurement Data & Purchasing Solutions (ex-PtP) |
| Purchase, SPRINT, GSV, PU, IM | |||||||||||||
SERVICE LINE HR (ex-HR) | Solvay HR |
Who does what
| Info |
|---|
R Responsible. C Collaborate |
Action/Team | Helpdesk(HDA) | Reporting Support | Reporting Process Coordinators | Domain Process Leader (DPL) | Reporting Competence Center | SAP Technical Team | Security Team |
|---|---|---|---|---|---|---|---|
General Support | |||||||
User Training |
R (Zone) |
Basic Support (Level 1) | R (Zone) | C (Zone) |
Normal Support (Level 2) |
R (Zone) |
Advanced Support (Level 3) |
R (WW) |
Access | |
|---|---|
Password reset/unlock | R |
Account Creation/Modification/Lock |
R | |||||||
Access troobleshooting |
R |
C | |||||
Coordination/Communication | |||||
|---|---|---|---|---|---|
Support UR Follow up |
C (Zone) |
Maintenance UR Follow up |
C | R |
Action plan to improve usage |
R (WW) |
Reinforce reporting applications usage |
R (WW) |
Implement new / optimize reporting solutions |
R (WW) |
Project Coordination |
R |
Relation with DSI, Functions, RBS |
R/C* | R/C* |
Relation with DPL |
R | C |
Ensure good data administration |
R (WW) |
Promote development best pratices |
R |
Documentation | |
|---|---|
Technical Documentation |
R |
User Documentation (Application Specific) |
R |
C |
User Documentation (General Guides) |
R |
C |
Evolution/Correction | |
|---|---|
Core Query publication |
R |
Modelisation/Back End Developments |
R |
Architecture definition |
R |
Master Data management |
R |
Broadcast management |
R (Zone) |
C |
Core reports |
C | C | R |
Functional validation |
C | R |
Functional specifications |
R | R |
Technical specifications |
C | C | R |
Cleaning of un-used queries |
R |
Data reloading/correction |
R |
Non-Core reports |
R (Zone) |
Technical | ||
|---|---|---|
Manual Order Transportation |
R | |||||
Server-side update/reset |
R | ||||||
SAP Notes application |
C | R | |||||
Monitoring | ||||||
|---|---|---|---|---|---|---|
Loading Monitorings |
R |
ISSP Communication on availibility |
R |
Broadcast monitoring |
R |
Roles and responsabilities
Reporting Competence Center (CC)
The role and responsabilities of the Reporting Competence Center (CC), part of the Techno Stream are :
- All backend developments: Cubes, Interfaces with other applications, Database modeling, Management of ETL (extraction, transformation, load) processes
- Creation and maintenance of complex reports
- Core queries maintenance and publication
- Support to Reporting PS on report edition and complex troubleshooting
- Promotion of best practices on developments
- Decision on tools and architecture to be applied for reporting
Reporting Process Coordinators
The reporting Process Experts (which are part of the Streams) have the role/responsabilities to :
- Manage reporting tasks included in projects
- Lead functional specification tasks
- Coordinate report development in recurrent mode (maintenance)
- Validate requests regarding reports : relationship with DSI and others requestors
- Relationship with DPL for functional validation
- Coordinate deployment and rollout
- Relationship with DSI and GBU :
Governance
Process optimization and best practices
To identify requirements and needs
Promotion and reuse of existing core reports
Follow up usage KPI
Footprints Process
Useful Links
Link
Description
BW Rhodia production portal (WBP)
BW Rhodia quality portal (WBQ)
BW Rhodia development portal (WBD) - Last changed 14.03.2014
BW Rhodia sandbox portal (WB1) => works only with Internet Explorer