KPI Name | Calculation |
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#Return Orders | # Return Orders |
Qty Return Orders (TO) | # Return Quantity |
Value Return Orders | # Return Value KUSD or # Return Value KEUR |
Motive | Order Motive Name: |
1 Time Only To Credit /Sales Business Na |
Administrative Error (Cs Origin) |
Contractual Price Adjustment |
Customer /Material Special Agreement |
Customer Returns (Order Re) |
Customer'S Error |
Customer'S Production Process Stoppage |
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Faulty Packing(Dmged/Leaking Container) |
Free Sample |
Internal Adjust: Admin Error |
Internal Adjust: Logistics Problems |
Internal Adjust: Wrong Price |
Internal Adjustments |
Logistics Problems |
Material Restrictions |
Missing Product |
No Motives |
Off Grade Product |
Product Specification/Complaint Quality |
Refund |
Returnable Packing |
Rush - Customer Special Request |
System Issues |
Tax Data Issues |
Weight Adjustment |
Wrong Customer |
Wrong Price (Commercial Origin) |
Wrong Price (Customer Service Origin) |
Wrong Product | | |
