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An opportunity is any potential business able to generate sales revenues with existing customers or prospects.There are three types of opportunities in Salesforce.com: Product Qualified (growth), Product Requiring Qualification and Recurrent Business. |
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Solvay product linked to an opportunity in Salesforce.com |
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List of Solvay colleagues that are directly involved in the opportunity and for whom a specific role can be defined in Salesforce.com (Account Manager, Customer Service Representative, Business Development / Marketing, Global Key Account Manager, Key Account Manager, Sales Support, Technical Marketing, Research & Innovation) |
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The person creating or logging the information, a complaint for example |