| Info |
|---|
All documents in non-wiki file format can be found in the Reporting Google Drive : https://drive.google.com/a/solvay.com/#folders/0B_fH_eB4PSMwc1ppRXVrVXh0ZXM |
| Table of Contents | ||
|---|---|---|
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Contact Lists
List | Description |
|---|---|
sbs-is-appli-techno-report.all@solvay.com | All reporting Team, including external |
BW Support | |
All reporting team, excluding externals | |
is-qpsupport@solvay.com | SAP Technical Team |
RHD-RCS SUPPORT SECURITE | Security team in charge of account management |
| sbs-is-appli-help@solvay.com | Helpdesk in charge of opening new URs |
Reporting coordinators by process
| Process | Coordinator | Applications in WBP | Application in PQ2 | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Finance Data and Reporting (ex-RtR) |
|
| |||||||||||||
IS Supply Chain M&S Data & Reporting (ex-OTC) |
| TR, OC, GTS, FIAR, Sales | |||||||||||||
IS Industrial and R&I Service Line (ex-I&P) |
- Dynasys : Laure Pichot-Place (or Lei Shen) - PM : Raphael Bert or David Tan | QM, PP, PM, VS, EHS, Dynasys(APO) | |||||||||||||
Procurement Data & Purchasing Solutions (ex-PtP) |
| Purchase, SPRINT, GSV, PU, IM | |||||||||||||
SERVICE LINE HR (ex-HR) | Solvay HR |
Who does what
| Info |
|---|
R Responsible. C Collaborate |
Action/Team | Helpdesk(HDA) | Reporting Support | Reporting Process Coordinators | Domain Process Leader (DPL) | Reporting Competence Center | SAP Technical Team | Security Team |
|---|---|---|---|---|---|---|---|
General Support | |||||||
User Training |
R (Zone) |
Basic Support (Level 1) | R (Zone) | C (Zone) |
Normal Support (Level 2) |
R (Zone) |
Advanced Support (Level 3) |
R (WW) |
Access | |
|---|---|
Password reset/unlock | R |
Account Creation/Modification/Lock |
R | |||||||
Access troobleshooting |
R |
C | |||||
Coordination/Communication | |||||
|---|---|---|---|---|---|
Support UR Follow up |
C (Zone) |
Maintenance UR Follow up |
C | R |
Action plan to improve usage |
R (WW) |
Reinforce reporting applications usage |
R (WW) |
Implement new / optimize reporting solutions |
R (WW) |
Project Coordination |
R |
Relation with DSI, Functions, RBS |
R/C* | R/C* |
Relation with DPL |
R | C |
Ensure good data administration |
R (WW) |
Promote development best pratices |
R |
Documentation | |
|---|---|
Technical Documentation |
R |
User Documentation (Application Specific) |
R |
C |
User Documentation (General Guides) |
R |
C |
Evolution/Correction | |
|---|---|
Core Query publication |
R |
Modelisation/Back End Developments |
R |
Architecture definition |
R |
Master Data management |
R |
Broadcast management |
R (Zone) |
C |
Core reports |
C | C | R |
Functional validation |
C | R |
Functional specifications |
R | R |
Technical specifications |
C | C | R |
Cleaning of un-used queries |
R |
Data reloading/correction |
R |
Non-Core reports |
R (Zone) |
Technical | |||
|---|---|---|---|
Manual Order Transportation |
R | |||||
Server-side update/reset |
R | |||||
SAP Notes application |
C | R | |||||
Monitoring | ||||||
|---|---|---|---|---|---|---|
Loading Monitorings |
R |
ISSP Communication on availibility |
R |
Broadcast monitoring |
R |
Useful Links
Link
Description
BW Rhodia production portal (WBP)
BW Rhodia quality portal (WBQ)
BW Rhodia development portal (WBD) - Last changed 14.03.2014
BW Rhodia sandbox portal (WB1) => works only with Internet Explorer