Versions Compared

Old Version 8

changes.mady.by.user Cátia Pinto

Saved on

compared with

New Version Current

changes.mady.by.user Cátia Pinto

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


HideElements
titletrue




Page_title




Panel
borderColorwhite
bgColor#ffffff
borderWidth1


Section


Column
width15

Image Removed





Column
width85

RPA CHAMPION

Contributing
    • Contribute to the awareness of RPA within Finance SL
Being
    • Be the main point of contact for Smart Automation team in the Finance SL
Reviewing
    • Review the Design and UAT’s phases outcomes
Following-
    • Follow up the usage of the live bots for Finance
Leading
    • Lead change management initiatives in coordination with the Smart Automation team
Contributing
    • Contribute to the standardization of activities to be robotized
Escalating
    • Escalate robot-related issues within Finance
Supporting
    • Support Finance SL on the identification of activities to be robotized






Panel
borderColorwhite
bgColor#ffffff
borderWidth1


Section


Column
width15



Column
width85

SMART AUTOMATION TEAM

    • Automate new activities
    • Monitor existing activities
    • Maintain existing activities (improvements and bugs' fixing)





Panel
borderColorwhite
bgColor#ffffff
borderWidth1


Section


Column
width15
Image Removed




Column
width85

ROBOT MANAGER

  •     For Live Robots:

Monitoring
    • Monitor execution results and robot performance (KIBANA)
Requesting
    • Request for Robot execution adaptation at any relevant process change
Detailing
    • Detail the analysis of activity exceptions
    • Inform IARM* team about any scope extension or process change for the robots with a Financial impact
          (via the generic email address


  •   For Under construction robots:
    “Meeting”
      • “Meet” his/her Robot before the go-live to learn how it will work





    Panel
    borderColorwhite
    bgColor#ffffff
    borderWidth1


    Section


    Column
    width15
    Image Removed




    Column
    width85

    ROBOT OWNER

    •     For Live Robots:

    Following-
      • Follow up the FTE savings (forecasted vs realized)


    •   For Under construction robots:
      Proposing
        • Propose new ideas for RPA, by filling in the dedicated Google Form
      Ensuring
        • Ensure standardization prior to RPA
      Describing
        • Describe the AS IS process
      Introducing
        • Introduce the Robot to its new manager after UAT via clarification sessions, written communications, tutorial videos... 
         





      Panel
      borderColorwhite
      bgColor#ffffff
      borderWidth1


      Section


      Column
      width15




      Column
      width85

      END USERS

      • Acknowledge the existence of the live robots
      • Understand how the robots work
      • Know what are the actions/steps required from them on a given robot process (Robots’ User Guides)
      • Run the alternative manual process in case of robots’ disruption and/or bug
      • Contact the Smart Automation team (via ticketing), if any issue is detected on a given robot
      • Bonus: help the new colleagues to get to know our robots and how they work!!!