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| END USERS
- Acknowledge the existence of the live robots
- Understand how the robots work
- Know what are the actions/steps required from them on a given robot process (Robots’ User Guides)
- Run the alternative manual process in case of robots’ disruption and/or bug
- Contact the Smart Automation team (via ticketing), if any issue is detected on a given robot
- Bonus: help the new colleagues to get to know our robots and how they work!!!
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