Overview
In this section, you will find information about how to create a new supplier contact in Salesforce.
Table of content
Step-By-Step
Before creating a contact, search it to avoid creating a duplicate. In case of duplicate, the system will warn you if:
- the email address is the same than an existing contact
And the system will guide you the existing contact. And then you will be able to add a relationship.
If the Contact does not exist, it is recommended to create it from the account page
STEP 1
Verify, if I added the Contact
Related contacts
An Account can have only one contact with the same name, the same email address.
If you want to add one contact existing to other account => you must use "add relationship
Need help?
How to ask for assistance?
Dear SalesForce Convergence user,
For any question or issue regarding Convergence, please :
- create a request in Service One with the following information:
- I want to update data in Convergence → Maintain data ownership in CONVERGENCE
- I want to mass upload procurement data → Maintain procurement data in CONVERGENCE
- Process : Data & Analysis
- PTP-Subprocess: Purchasing Tools Support
- PTP-Category: Convergence
For account creation, please refer to here.
Thank you very much,
Convergence Team.
The best way to get IT support is to use the new
Service One Platform.






