Solvay has identified Salesforce.com as the platform to support its Supplier Relationship Management (SRM). Salesforce.com is a cloud-based platform which is quick to design and build, which supports a wide range of supplier related processes based on best practices and which offers a user friendly interface to accelerate ramp up and usage.
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What you need to know to start...
Your first steps in Convergence may be a little bit intimidating : Salesforce displays many information on the screen and offers many possibilities to perform the same action. Don't worry though : after a week or two, you will feel confortable with the tool !
Need Help?
How to ask for assistance?
Dear SalesForce Convergence user,
For any question or issue regarding Convergence, please :
create a request in Service One with the following information:
The best way to get IT support is to use the new
Service One Platform.