You will find in this section documentation about Functional specification for Salesforce CRM.
Find here link to SAP Interface DocumentationÂ
FD - Lightning home page
FD - P1. Account & Contact management
- FD - P1. Account conversion (WIP)
- FD - P1. Account Team Member (ATM) - Custom Object (WIP)
- FD - P1. Corporate Group Interface
- FD - P1. Focus on GBU Segmentation
- FD - P1. Focus on Trade Compliance GTS
- FD - P1. Utilities: Sales Area
FD - P2. Sales Reporting and Analysis
FD - P4. Account Plan Management
FD - P5. Market segmentation
FD - P6. Complaint Management
FD - P7. Sample Request Management
FD - P8. Quote Management
FD - P9. Customer Request Management
FD - P10. Commercial Roadmap
FD - P11. Mobility
FD - P12. Webform
FD - P13. Voice Of Customer process
FD - P13 bis. Net Promoter Score
- FD - P13 bis. NPS User management
- FD - P13 bis. Campaign Management
- FD - P13 bis. Sending the Survey
- FD - P13 bis. Getting the results and Feedback Calls
- NPS - New process 2025
FD - P14. Transactional Pricing
FD - P16. Contract Management
FD - P17. Competitive Insights Management
FD - P18. Visit Report Management
FD - P19. Cross BU Lead Management
FD - P20. Products Management
FD - P21. Customer Specific Requirements
FD - P22. Lead Management
FD - P24. Community
- My Syensqo Portal (MSP)
- Product Finder (Internal Users)
Jira for CRM team
GDPR process
FD - P3. Opportunity Management
Last modifications : |
|---|
| User | Last Update |
|---|---|
| Laurent Champiot-ext | 3297 days ago |
| GILLES, Anne | 681 days ago |
| BRAHIM, Walid | |
| Emilien GUICHARD | |
| KANJA-ext, Zakaria | |
| NWANGWU, Daniel |
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