How do I get support for DynaSys ?

Use this link to get to FreshDesk and ask for support: https://sbs-support.solvay.com/fr/support/home

You can create a ticket and explane to us what is your request →

1) Once you've reached FreshDesk website, click onto Submit your request
2) Select IS Request in the list
3) You will then get to a form you'll need to fill in. Write your subject and select Industrial and Planning (I&P) for your process. You will also need to select your application. For DynaSys you either have DynaSys DP or DynaSys DIP-PP. Put the one you are concerned about for your request. In the description part, you can write your explanation about your problem : what is it about ? How does it appear ? Does it appear every time ? You can also attach a file : screenshot or video to show us what it is And finally you will have to choose the priority for your request.

Once you've completed this form, our team will solve your issue as soon as possible.

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