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 DRAFT PAGE

 

Objective and Scope

Table of Contents

Link to NPS training material


 

 

Key Roles and Responsibilities

  • SBS Support Maintenance → SBS CRM L3 : Anne Gilles (WW) / Ines Somatri (EU) / Nina Song (CN) / Dharmika Paladugu (US)
  • SBS Evolutive Maintenance → SBS CRM functional analyst - Françoise Coussy

Key Principles

To be completed:

  • To be completed

Overall Process Description


 

Version Control

VersionDateDescription
00xx/xx/20xxDraft Version




Reference Documents



The best way to get IT support is to use the new Service One Platform.