Sample Tickets:
Problem
E-mail notification will be received in the generic account
Solution
Reply with the Template Activity Log
Template Activity Log
Body:
Hello,
Nowadays, it's not possible to use the Activity Log feature due to the fact it's required a different kind of license level by Smartsheet.
Solvay is in contact with Smartsheet to upgrade the support and license level at corporate level, however we do not expect changes in a short period of time.
Best regards,
XXX